What kind of help do you need?
Two desks, two different sets of questions. Pick the one that matches your situation.
What is the reason for your ticket?
Your details
Up to three files. Photos of the damage or the packaging move a claim along much faster.
One more step for this service
Technical service tickets are opened on our Tech Help Desk, which asks for the equipment model, serial number and site address so a technician can be assigned straight away. It takes about two minutes.
Prefer to talk it through? Call 954-874-6325, Monday to Friday 8:00 – 17:00.
Your ticket is with us
We have logged your ticket and sent a copy to .
Your CS ticket number
Your CS ticket number is in the confirmation email we just sent you.
Your reference for this submission
When you call or reply, quote the CS ticket number from that email — that is the one our team looks up.
Our team answers Monday to Friday, 8:00 – 17:00. If it is urgent, call 954-874-6325.