You can buy a scanner, a mill and an oven in an afternoon. What nobody sells you is how to price the new work, how to tell your referrers it exists, and how to rebuild a team around a workflow none of them has run before. That is what this is.
Most labs price digital restorations off their old analog price list, then wonder where the margin went. We rebuild the numbers from what the work actually costs you now, machine time included.
A digital workflow is worth nothing if your referrers do not know it exists or do not know why they should care. We build the conversation, and you have it.
The workflow has to survive a technician leaving. Roles, protocols, and who does what when the person who knows everything is on holiday.
Revenue, case mix, what each restoration costs you to produce and what you charge for it. Not a questionnaire — your actual figures. Most owners find something in this session they did not know.
Not five. One. The one that, if it moved, would change the month. Everything else waits.
Coaching without homework is a conversation. You leave each week with something specific to execute, and the next session starts with what happened.
When the number moves, we take the next bottleneck. When it does not, we find out why before adding anything new.
No. 360 Coaching is a separate service. Plenty of the work has nothing to do with what you bought or from whom.
Long enough for the bottleneck to move, then long enough for the next one. If a session stops being worth the fee, you should say so and stop.
Either. Say which you prefer.
Then start with the Digital Flow build-up first — it tells you what you need before you spend anything. Coaching is more useful once there is a workflow to work on.
No, and they are not substitutes. Training teaches your technician to drive the machine. This is about what the business does with the output.
If you are working through the Digital Flow build-up, add coaching here and it travels with your equipment enquiry as one file. Nothing is charged and nothing is booked — it tells your specialist to include it.